Phone lines now restored

Thank you for your patience. 16-11-2020

The phone lines to the Gas Sales Office are now restored - thank you for your patience.  

19th November


Previous notification, 16th November 

We are currently experiencing disruption with our gas sales direct line. We are working to resolve the situation and will notify you again when the line is restored.

We understand that our customers may have a preferred contact route within the business, however, from Monday 16 November 2020, therefore, we ask that customers wanting to contact either our Water or Gas Team should now call the following number and your call will be promptly directed to the right contact.

For all Water and Gas enquires please telephone 01604 601188.

Our usual gas enquiries telephone number will be out of action for a short period of time. We ask for your understanding and patience, as we strive to maintain our high levels of service delivery. 
AVK remain the partner which you can rely on to support you in the ongoing delivery of your programmes throughout this challenging situation. 
We thank you for your continued support.

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