WHY this promise is important
Each customer has unique needs. Some of them are covered by our standard products, while others are so complex that they require a customised solution. Either way, it takes dedicated expertise to choose the right solution, so that the customer achieves the highest quality at the best price. Many of our customers may not have this expertise, which is why it is so important that we do our best to provide it.
HOW we will strive to deliver this promise
The difference between selling a product and a solution is expertise. AVK is one of the leading experts when it comes to valves, hydrants, fittings and accessories.
To choose the right solution for our customers, we need to involve ourselves in the customers entire specification and implementation process. The more AVK is involved in this process, the better the solution will be.
AVK is the only global leader in the industry that is capable of both designing unique solutions and manufacturing them. We will strive to be acknowledged as the supplier that adds the most value to the full solution, from specification to installation and after-sales service.